Privacy Policy

Last update: February 19, 2024.

Your privacy is important to VALLARTA ONLINE, This privacy statement explains what personal data we collect from our users and how we use it. We encourage you to read these terms carefully before providing your personal information on this website.

The present Privacy Notice is made available to the Holders on our website

VALLARTA ONLINE has adapted this website to the requirements of the Regulation, according to the provisions of the Law published in the DOF 05-07-2010 which establishes THE FEDERAL LAW FOR THE PROTECTION OF PERSONAL DATA IN POSSESSION OF INDIVIDUALS AND AMENDS ARTICLES 3, SECTIONS II AND VII, AND 33, AS WELL AS THE NAME OF CHAPTER II, OF TITLE TWO, OF THE FEDERAL LAW ON TRANSPARENCY AND ACCESS TO PUBLIC GOVERNMENT INFORMATION. (hereinafter the Law) and its Regulations.

This Privacy Notice describes our policies regarding the collection, use and disclosure of your information in connection with your use of our website, social media, emails and applications in the domain.

By visiting this website this Privacy Policy and a link are displayed, in which you consent to the practices described in this Privacy Policy, through the “Click” made in the check box: “I have read and accept terms and conditions and privacy notice” or legal notices that constitute your express authorization.

You (hereinafter referred to as the “Data Subject” or the “Data Subjects”) by accessing and using the website of or any of our social networks, declares that he/she understands and accepts the terms and conditions contained in this notice and expressly grants his/her acceptance and consent using electronic means for this purpose, in terms of the provisions of article 1803 of the Federal Civil Code. If the holder does not accept absolutely and completely the terms and conditions of this notice, you must refrain from providing any personal data to VALLARTA ONLINE by any means including the website.

We inform you that the personal data of our users will be treated in accordance with the principles of transparency, purpose limitation, data minimization, accuracy, integrity and confidentiality in compliance with the provisions established by the Federal Law of Protection of Personal Data in Possession of Individuals, therefore VALLARTA ONLINE makes available the following Notice:

Responsible for the processing of your personal data

Trade name: Vallarta Online

Address: Yugoslavia 292 int 9

Neighborhood: Colonia Díaz Ordaz

Municipality or Delegation: Puerto Vallarta

State: Jalisco

Postal Code: 48290
RFC: DCI170929N80

Legal Representative: Javier Romo
e-mail: [email protected]

and in this regard we inform you of the following:

Key Principles

We are committed to providing our services with the highest degree of quality, which includes treating your data with security and transparency.

Our principles are:

  • Legality: We will only collect your Personal Data for specified, explicit and legitimate purposes.
  • Data minimization: We limit the collection of personal data to what is strictly relevant and necessary for the purposes for which it was collected.
  • Purpose Limitation: We will only collect your personal data for the stated purposes and only in accordance with your wishes.
  • Accuracy: We will keep your personal information accurate and up to date.
  • Data Security: We implement appropriate technical and organizational measures commensurate with the risks to ensure that your data is not harmed, such as unauthorized disclosure or access, accidental or unlawful destruction or accidental loss or alteration and any other form of unlawful processing.
  • Retention: We retain your personal data in a lawful and appropriate manner and only for as long as necessary for the purposes for which it was collected.
  • International transfers: in the event that your data is to be transferred outside of Mexico, it will be adequately protected.
  • Third parties: Access and transfer of personal data to third parties are carried out in accordance with applicable laws and regulations and with appropriate contractual safeguards.
  • Direct Marketing and cookies: We comply with the applicable legislation on advertising and cookies.

Collection and Processing of your Personal Data

We collect different types of information for different purposes in order to better serve you.

When using our service, we may ask you to provide us with certain personally identifiable information of an “identifying nature”. that can be used to contact or identify you (“Personal Data”).

Personally identifiable information may include, but is not limited to:

  • E-mail address
  • First and last name
  • Cookies and usage data

What personal data will we use for these purposes?

To carry out the purposes described in this privacy notice, we will use the following personal data:

  • Identification data
  • Contact information
  • Employment data
  • Academic data
  • Migratory data.
  • Financial and/or patrimonial data.

How did we obtain your data?

The personal data that we process in VALLARTA ONLINE comes from:

  • Contact Form
  • Subscription form
  • Comments on posts
  • Sales form

VALLARTA ONLINE uses the data collected for the following purposes that are necessary for the service you request:

  • For the creation of customer files.
  • To carry out the commercial and operational processes before the notary.
  • Financial management, billing and collection.
  • For real estate brokerage, which are all the steps and operations that we have to do for the client in the contracted service.
  • For the creation of contracts.

In addition, we will use your personal information for the following secondary purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:

  • Creation of a database to track customers in our activities.
  • Marketing or advertising.
  • Commercial prospecting.

  • To provide and maintain the service.
  • To notify you about changes to our service.
  • To allow you to participate in interactive features of our service when you choose to do so.
  • To provide customer service and support.
  • Provide valuable analysis or information to enable us to improve the Service.
  • To monitor the use of the service.
  • To detect, prevent and address technical problems.
  • To provide information, services, products, relevant information and news in the sector.
  • Sending communications.

Data transfer

Your information, including personal data, may be transferred to, and maintained on, computers located outside your state, province, country or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside of Mexico and choose to provide information to us, please note that we transfer the data, including personal data, to Mexico and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your acceptance of that transfer.

Your personal data could be transferred to subsidiaries, subsidiaries, affiliates, collaborators and partners of VALLARTA ONLINE, and even to third parties, domestic or foreign, unless you (owner) expressly express their opposition, in terms of the provisions of the Act and its Regulations. In these cases, VALLARTA ONLINE, will take the transfer of personal data after entering into confidentiality agreements provided that the person to whom it is transmitted agrees to submit the processing of personal data to this Privacy Notice. Your data will only be transmitted to those persons who are necessary for the performance of the services provided and not in any of the cases established in article 37 of the Law. If you do not express your opposition to the transfer of your personal data to third parties, it is tacitly understood that you have given VALLARTA ONLINE, your consent to do so. Just mention that we only transmit personal data to persons who are necessary for the performance of services, such as, accountant for the issuance of invoice, legal area for contracts and review of documentation, workers in our charge who have to perform any activity of the requested service or in general a third party that has to be part of the performance of the contracted service by the holder.

VALLARTA ONLINE will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy no transfer of your Personal Data to any organization or country will take place unless there are adequate controls in place, including the security of your data and other personal information.

VALLARTA ONLINE may disclose your Personal Data in good faith when it believes that such action is necessary to:

  • To comply with a legal obligation.
  • To protect and defend the rights and property of VALLARTA ONLINE
  • To prevent or investigate possible irregularities in connection with the service.
  • To protect the personal safety of service users or the public.
  • To protect against legal liability.

Data security

We implement appropriate technical and organizational measures commensurate with the risks to ensure that your data is not damaged, such as unauthorized disclosure or access, accidental or unlawful destruction or accidental loss or alteration and any other form of unlawful processing.

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Acceptance and consent

The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the processing thereof by VALLARTA ONLINE in the manner and for the purposes stated in this privacy policy.


In accordance with the applicable data protection regulations, your personal data may be processed provided that:

  • You have given us your consent for the purposes of processing. You may, of course, withdraw your consent at any time.
  • By legal requirement.
  • Because there is a legitimate interest that is not undermined by your privacy rights, such as sending commercial information either by subscribing to our newsletter or by your status as a customer.
  • Because it is necessary for the provision of any of our services through a contractual relationship between you and us.

How long will we keep your data?

The personal data provided will be retained:

  • As long as the commercial relationship is maintained.
  • Until its deletion is requested by the interested party.
  • Period from the last confirmation of interest: 1 year.

Your Rights

How can you access, rectify or cancel your personal data, or object to its use?

Interested persons have the right to:

  • Request access to personal data relating to the data subject.
  • Request its rectification or suppression.
  • Request the limitation of your treatment.
  • Opposing treatment.
  • Request data portability.

You have the right to know what personal data we hold about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used in accordance with the principles, duties and obligations set forth in the regulations (Cancellation); as well as to oppose the use of your personal information for specific purposes (Opposition). These rights are known as ARCO rights.

To learn about the procedure and requirements for the exercise of ARCO rights, send an email to [email protected] who will process the requests for the exercise of these rights, and will answer any questions you may have regarding the processing of your information.

The contact details of the Privacy Department are as follows: [Address, telephone, email of data department or person].

Name of person or department handling personal data: Legal representative Javier Romo

Address: Yugoslavia Street # 292 interior 9

Colonia Diaz Ordaz

City Puerto Vallarta

ZIP CODE 48290

Jalisco. Mexico.

E-mail: [email protected]

Telephone number: 3221573127

You may revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to note that not in all cases we will be able to fulfill your request or terminate the use immediately, as we may be required by law to continue processing your personal data. You should also consider that for certain purposes, revoking your consent will mean that we will no longer be able to provide you with the service you requested, or that your relationship with us will be terminated.

If you have given your consent for any specific purpose, you have the right to withdraw the consent given at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

You may exercise these rights and revoke your consent by submitting a reasoned and accredited request via e-mail to [email protected].

Regarding the procedure and requirements for the revocation of your consent, we request the following information:

  1. a) By what means can the holder and, if applicable, his representative, as well as the latter’s personality, prove their identity?
  2. b) What information and/or documentation should the application contain?
  3. c) How long will it take to respond to your request?
  4. d) By what means will we communicate the response to your request?

How can you limit the use or disclosure of your personal information?

So that you can limit the use and disclosure of your personal information.

In addition, we inform you that we have the following exclusion lists, in which you can register so that your personal data are not processed for certain purposes:

The purpose of the opt-out list for data subjects is to register, free of charge, those data subjects who do not want their information to be processed by the data controller for certain purposes.

In addition, you may register for the following registries if you do not wish to receive advertising from us:

Public Registry to Avoid Advertising, for more information, consult PROFECO’s website.

Legal Information

The requirements of this Policy supplement, and do not replace, any other requirements existing under applicable data protection law, which shall prevail in any event.

This Policy is subject to periodic review and may be amended by VALLARTA ONLINE at any time. When this happens, we will notify you of any changes and ask you to re-read the most recent version of our Policy and confirm your acceptance.

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly encourage you to review the Privacy Policy of each site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Children’s privacy

Our Service is not directed to any person under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you know that your children have provided us with personal information, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to delete that information from our servers.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform services related to the Service or to help us analyze how our Service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obliged not to disclose or use it for any other purpose.

Usage data

We may also automatically collect data about how the service is accessed and used on our website as described in the “Cookie Policy”.

This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.


When browsing or any of our social networks, non-identifiable data may be collected, which may include, IP addresses, geographic location (approximately), a record of how the services and sites are used, and other data that cannot be used to identify the user.

Non-identifying data also includes data related to your browsing habits through third-party services. This website uses the following third-party analytics services:

  • Google analytics
  • Facebook Pixel

We use this information to analyze trends, administer the site, track users’ movements around the site and to gather demographic information about our user base as a whole.

To which recipients will your data be communicated?

Many tools we use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of the activity, VALLARTA ONLINE shares data with the following providers under their privacy conditions:

Google Analytics: a web analytics service provided by Google Inc. a Delaware corporation whose principal office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help Vallarta Online analyze how users use the website. The information generated by the cookie about your use of (including your IP address) will be transmitted to and stored by Google on servers in the United States.

Facebook Pixel: a web analytics service provided by Facebook Inc. a California company headquartered at 1 Hacker Way, 94025 Menlo Park, United States. Facebook Pixel uses “cookies”, which are text files placed on your computer, to help analyze how users use the website. The information generated by the cookie about your use of (including your IP address) will be directly transmitted to and stored by Facebook Inc. on servers in the United States.

Server: all the data stored in the server where this web site is hosted, are stored in the data center of NEUBOX Internet S.A de C.V, Server Hostname: hv22svg186 Guadalajara. Jalisco. Mexico. But this company does not have access to the data query as it is an unmanaged virtual server.

Consultancy: In the case of VALLARTA ONLINE we have not contracted any service of this type that may have access to your data.

Web platform: The WordPress Foundation, domiciled in the USA. More information at: (The WordPress Foundation). The WordPress Foundation processes the data in order to provide its web platform services to VALLARTA ONLINE.

Tracking and cookie data

We use cookies and similar tracking technologies to track activity on our Service and retain certain information.

Cookies are files containing a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.

Examples of cookies we use:

  • Session cookies. We use session cookies to operate our service.
  • Preference cookies. We use preference cookies to remember your preferences and various settings.
  • Security cookies. We use security cookies for security purposes.

Use of tracking technologies on our website

Analytics and Cookies

We inform you that on our website we use third party cookies, web beacons and other technologies that are sent to your computer or terminal from a domain or a web page that is not managed by us through which it is possible to monitor your behavior as an Internet user, as well as to provide you with a better service and user experience when browsing our website.

In this case the Cookies are used for statistical purposes related to the visits received and the pages viewed, being accepted its use when browsing it.


We may use third party service providers to monitor and analyze the use of our Service.

  • Google analytics

Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the data collected to contextualize and personalize ads in its own advertising network.

These technologies may be disabled and you may opt out of making your activity on the Service available to Google Analytics by installing the Google Analytics Opt-out Browser Add-on. The add-on prevents Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visitor activity.

For more information about Google’s privacy practices, please visit Google’s Privacy and Terms webpage at

  • Facebook analytics

Cookies are small pieces of text that are used to store information in web browsers. They are used to store and receive identifiers and other data in computers, phones and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “cookies”.

We use cookies if you have a Facebook account, use Facebook Products, including our website and apps, or visit other websites and apps that use Facebook Products (including the “Like” button or other Facebook Technologies). Cookies allow Facebook to provide you with Facebook Products and to understand the information we receive about you, including data about how you use other websites and apps, regardless of whether you registered or logged in.

For more information about Facebook’s privacy practices, please visit Facebook’s Privacy and Terms webpage:

Browser cookie controls:

In addition, your browser or device may offer settings that allow you to choose whether you want browser cookies to be set and to delete them. These controls vary from browser to browser, and manufacturers can change both the configuration options they offer and how they work at any time. As of June 23, 2021, you can find more information about the controls offered by the most popular browsers at the following links. Some parts of the Facebook Products may not work properly if you disable the use of browser cookies. Note that these controls are different from the controls offered by Facebook.

Changes to this privacy policy

VALLARTA ONLINE reserves the right to modify this Privacy Policy from time to time to adapt it to new legislation or case law, as well as industry practices. of our own needs for the products or services we offer; In such cases, VALLARTA ONLINE will announce on this page the changes made with reasonable notice prior to their implementation.

We will inform you by email and/or a prominent notice on our service before the change becomes effective and will update the “effective date” at the top of this Privacy Policy.

You are encouraged to review this Privacy Policy periodically for changes. Changes to this Privacy Policy are effective when posted on this page.

In the event that you do not express your opposition by written request to the content and scope of this Privacy Notice within a period of two months from the date on which VALLARTA ONLINE, report on it or on its modifications, it will be understood that you give your tacit consent for us to VALLARTA ONLINEto carry out the processing of your personal data based on the purposes of the processing. When through our website you “Click” on the “I have read and accept terms and conditions and privacy notice” or legal notices constitutes your express authorization. Notwithstanding the foregoing, if you wish to revoke such consent or limit the use or disclosure of your personal data, in relation to one or more of the purposes of its treatment at any time, you may express it by written request, sent to the e-mail [email protected].

Contact us at

If you have any questions about this Privacy Policy, please contact us by e-mail: [email protected].